BPO TRAINING IN KERALA

 WHAT IS BPO BPO stands for Business Process Outsourcing .  When an organization(client) hires another company to perform tasks, handle operations or provide services that are previously been executed by the company’s own employees, is called business outsourcing. It  is beneficial as the third-party provider focuses on particular task, thus it is able to do it better, faster and cheaper than the hiring company could.  BPO companies offer variety of services such as,  customer support ,  technical support ,  telemarketing ,  insurance processing ,  data processing ,  forms filling  and  web research . Now a days BPOs have evolved to be BPMs i.e. Business Process Management companies. REQUIRED SKILL E xcellent communication skills with no mother tongue influence ( MTI ) Basic computer skill specially office suite. Customer Relationship skills. Ability to think quickly and creatively to solve consumers’ problems in a professional...